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La Voz de Madrid

Madrid Opens Pioneering Office for Families with Disabled Minors

The Madrid City Council launches OIFAMDIS, a unique resource in Spain to offer support, advice, and guidance to families with children with developmental conditions.

Image of a modern, accessible office, designed to offer support to families.
IA

Image of a modern, accessible office, designed to offer support to families.

The Madrid City Council has launched the Office for Information and Support for Families with Disabled Minors (OIFAMDIS), an innovative resource offering comprehensive support and advice to parents with children facing developmental challenges or diagnosed disabilities.

The official inauguration of OIFAMDIS, located at 45 Alcalá Street, was attended by the mayor of Madrid, José Luis Martínez-Almeida, and several municipal delegates. This initiative, part of the 2024-2029 Plan for the Promotion of Birth Rate and Work-Life Balance, aims to provide a central point of reference for families from diagnosis during pregnancy or in the first six years of a child's life.
Through this office, the City Council provides information on access requirements for public and private services and aid, and assists with processing applications. Additionally, it offers technological support for managing electronic identification systems, creating email accounts, and using applications, adapting to each family's needs.
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"This office is born as a unique resource in Spain that the City Council is launching as part of its municipal commitment to families, who are fundamental for the best future of the city of Madrid. It is important that they feel both informed and supported in complex situations and that they know that the Madrid City Council will be by their side."

José Luis Martínez-Almeida · Mayor of Madrid
The service, which covers all 21 districts of the capital, operates Monday to Friday from 9:00 AM to 2:00 PM. A social worker provides in-person, telephone, and email assistance. The facilities are accessible for people with reduced mobility and are equipped with a magnetic induction loop to assist those with hearing impairments, also offering attention in sign language.
OIFAMDIS, managed by the Juan XXIII Foundation, with 60 years of experience in social inclusion, has already assisted 39 families since its initial opening in December 2025. The most common requests have been for early intervention, disability and dependency assessments, and support in applying for aid.
The creation of this office fulfills measure number 46 of the 2024-2029 Plan for the Promotion of Birth Rate and Work-Life Balance in the City of Madrid, which has an investment of 1.275 million euros. This plan includes 50 measures to support families in child-rearing, protect maternity and paternity, boost birth rates, and facilitate work-life balance, solidifying Madrid as an inclusive city.

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