Consumer Information Point at Alcalá de Henares Fairgrounds

The service will offer assistance, receive complaints, and conduct inspections during peak hours.

Consumer Information Point at the Alcalá de Henares Fairgrounds during the festivities.
IA

Consumer Information Point at the Alcalá de Henares Fairgrounds during the festivities.

The Consumer Information Point (PIC) will be set up once again at the Alcalá de Henares Fairgrounds, offering daily assistance to citizens.

As in previous editions, the Consumer Information Point (PIC) will be located at the Fairgrounds from 8:00 PM to 1:00 AM. The point will be available daily for citizens to submit claims, queries, and complaints, as well as to conduct inspections related to Consumer affairs.
Additionally, the Consumer Inspection department will conduct daily inspections of the stalls set up at the Fairgrounds, focusing primarily on food service establishments, attractions, and artisan sales.
Furthermore, compliance with current consumer regulations will be monitored, with special attention to the display of prices for all items and products, as well as the posting of informational signs detailing the operating rules for tombolas and attractions, and indicating that claim forms are available at the PIC for consumers.

"If the user has any problem, you can go directly to the Consumer Information Point and file your complaint. Inspectors will be able to verify what happened at the corresponding attraction stall at the moment."

Víctor Cobo · Consumer Councilor
Based on information from the official source: Ayuntamiento de Alcalá de Henares (22/08/2026)