Villanueva de Perales is advancing its digital transformation with the implementation of eAgora, a comprehensive platform aiming to consolidate information, municipal services, citizen participation, and alert management into a single digital space. The official presentation to residents will take place on October 7th at 10:00 AM in the Casa de la Cultura.
This initiative is part of the SIDERAL Plan by the Community of Madrid, which seeks to promote the digitalization of local entities and offer innovative solutions to optimize the interaction between town halls and citizens.
eAgora replaces the previous incident management platform, Línea Verde, offering a more modern and complete solution. The new tool will not only allow for reporting alerts but will also integrate various municipal services, facilitating more direct and centralized communication between the council and its inhabitants.
Through eAgora, citizens will be able to report urban incidents, send suggestions to the Town Hall via the municipal mailbox, receive official announcements, consult the event calendar, and access information on furniture and bulky waste collection, simplifying the service request process.
The platform will also include other resources of interest such as administrative procedures, a telephone directory, the electronic headquarters, tax payment options, the transparency portal, population register management, local news, contact information, pharmacies, a business directory, and other useful services for the daily lives of Villanueva de Perales residents.
With the launch of eAgora, the Town Hall is committed to a closer, more agile, and connected administration, using technology as a tool for citizens to avoid channel dispersion and improve the communication experience.
