Renfe Rejects New Residency Requirement for Public Transport Card

The railway company criticizes the CRTM's measure as discriminatory and adopted without consultation, impacting the system's balance.

Close-up of a Renfe Cercanías ticket with the Madrid skyline blurred in the background.
IA

Close-up of a Renfe Cercanías ticket with the Madrid skyline blurred in the background.

Renfe has expressed its disagreement with the recent directives from the Regional Transport Consortium of Madrid (CRTM), which now require proof of residency to obtain the Personal Public Transport Card (TTP).

The railway operator considers that this new policy, implemented since last June 15, introduces an unjustified differentiation among citizens in accessing public transport. According to Renfe, the mobility strategy should prioritize reducing private vehicle use and promoting collective transport, without establishing barriers based on place of residence.
Furthermore, the company denounces that the CRTM's decision was made without proper information or consultation with the involved parties, bypassing usual institutional coordination channels. In light of this situation, Renfe has announced it will immediately request an urgent meeting of the monitoring committee to assess the repercussions of this measure.

"This way of proceeding violates the principles of cooperation and co-governance that should govern the management of the public transport system, especially when key aspects such as financial and operational balance are at stake."

Renfe
Renfe insists that decisions of such magnitude cannot be made without the participation of all relevant stakeholders. The company emphasizes that this measure could create inequalities in transport access, diminish social and territorial cohesion, and contravene the principle of equality that should characterize any public service.
In contrast, Renfe recalls that its own transport passes offer various alternatives without requiring proof of residency. For example, the monthly pass, costing €20 (€10 for young people), allows unlimited travel on all Cercanías networks in Spain, serving as a flexible option for those commuting between different cities. The Bonotren option, on the other hand, offers 10 journeys and is valid only for a specific network and zones.