During July 2026, the Municipal Lost and Found Office in Madrid received 7,707 items. Among the most frequent were 839 wallets, 1,350 jewelry items, 340 mobile phones, and 580 computer equipment, including laptops and tablets. Also added were 1,059 pairs of glasses, 375 sets of keys, and 455 clothing items.
The office also inventoried 291 miscellaneous items classified as 'various,' ranging from fans and speakers to children's scooters, plush toys, and video game consoles. Any citizen who can prove ownership of an item can retrieve it at the office located at Paseo del Molino, 7 and 9, in the Arganzuela district, from Monday to Friday between 08:30 and 14:00.
The municipal facilities house over 116,000 items on their 27 kilometers of shelving, mostly originating from transport means such as Madrid Airport and Metro de Madrid. Unclaimed items after two years become municipal property and, if not useful, are sold at auction.
Items are registered in a computer system, and efforts are made to contact owners. Approximately 70.7% of items from Correos (the postal service) are returned, and close collaboration with the Municipal Taxi Office facilitates the return of items lost in taxis.
A general list of items is published monthly in the Official Bulletin of the Madrid City Council (BOAM). The period for owners or finders to claim an item is two years from its publication. After this time, the item becomes municipal property and can be used by other services, such as training dogs for the Municipal Police or donations to NGOs.
Unclaimed cash, totaling 153 deposits in July, along with 19 deposits of foreign currency, goes to the municipal coffers.
