The Madrid City Council, through its Winter Campaign for the 2025-2026 period, has provided support to 1,438 homeless individuals. Of this total, 78% were men, while the proportion of women assisted increased by two percentage points, a group the Council pays special attention to due to their greater vulnerability. Additionally, one-third of the users were under 30 years old, and one-quarter managed to leave their street situation.
José Fernández, delegate for Social Policies, Family and Equality, presented the campaign's results, which ran from November 23, 2025, to March 31, 2026. During this period, 432 stable daily places were made available, offering accommodation, meals, hygiene, and social and health care. This allowed for the assistance of 1,117 men and 321 women.
“"These are not mere figures; they are people. We must value these individuals."
Fernández emphasized the City Council's priority on comprehensive care and extended stays for the most vulnerable profiles, including young people under 30 (who constituted 33% of the total), those over 65 with serious pathologies, individuals with low autonomy, and women, the latter facing a higher risk of street violence. He highlighted the increase in women assisted, rising from 20.4% in the previous campaign to 22.4% in the current one.
Resources reached an occupancy rate of 91.4%, recording over 53,700 stays. In addition to fixed places, extraordinary provisions were made during 40 days of extreme temperatures, facilitating nearly 1,500 additional stays. 51% of those assisted were experiencing homelessness, while the remaining 49% were in situations of socio-residential exclusion. The City Council also assisted 139 asylum seekers, despite this being a state competence, and Fernández requested the State's collaboration in this regard.
A significant finding is that 25% of users managed to leave the streets. Specifically, 281 individuals were referred to the Municipal Network for Homeless Care and other social resources, 51 achieved autonomous living, nine elderly individuals entered residences, and fifteen received support to voluntarily return to their countries of origin. As a new feature, social care was extended to daytime hours, resulting in 8,357 social work interventions.
The number of social professionals increased from 43 to 51, and improvements in food provision were maintained, with hot meals replacing sandwiches for dinner. The nursing service carried out 7,242 actions, including health monitoring, medication administration, and wound care. Additionally, psychological support was introduced through Samur Social professionals, who attended to 48 cases, a service that will be reinforced in future campaigns.
The campaign provided 432 places across various resources, such as the Pinar de San José and Vallecas reception centers, the Municipal Social Emergency Center (CEMUS), and hotel accommodations. This initiative complements the City Council's year-round permanent care for people in social emergency situations, through a network with over 1,200 places. Municipal services such as EMT Madrid, Municipal Police, Samur-Protección Civil, and Madrid Salud participated in the operation, alongside Street Teams and the Volunteers for Madrid program.
