This request is outlined in a Non-Legislative Proposal (PNL), first reported by Cadena Ser and accessed by Europa Press. In the text, Madrid's socialists emphasize that various social entities consider this history essential for proving "continued permanence in Spain, integration into daily life, and stable use of public transport services".
These elements are considered within social or labor rootedness files in accordance with current regulations.
According to the PSOE, the current situation is inadequate, as only one CRTM office is authorized to issue this document. Located in Plaza de Diego de Ordás, this single point of service leads to "long waits, lack of appointments, and limited hours" due to insufficient staffing.
In response to this issue, the socialist party proposes several measures to the Community of Madrid. These include expanding the number of available offices, increasing human resources, and ensuring service accessibility for individuals with digital difficulties or vulnerable groups.
Additionally, they suggest improving public information about the procedure, making it clearer, more comprehensive, and up-to-date. The possibility of issuing the certificate through the Consortium's Mi Tarjeta Transporte mobile application is also being considered.
