The Hospital Universitario José Germain, a center specializing in mental health within the Community of Madrid, has achieved the EFQM European Seal of Excellence 400 for the first time. This distinction acknowledges the institution's and its professionals' commitment to patient recovery.
The recognition coincides with the hospital's 175th anniversary. It serves patients of all ages and clinical situations, offering inpatient care, day hospital services, and outpatient assistance.
EFQM evaluators highlighted the complex's dedication to the transformation of mental health and the guarantee of quality care. The hospital focuses on comprehensive, humanized care, close to patients and their environment, and innovative in addressing emerging mental health needs.
Professionals at José Germain collaborate closely with other healthcare agents, including local hospitals and Primary Care services, as well as regional and local social services and third-sector organizations, to enhance the social inclusion of individuals with mental health problems.
The evolution of the public hospital's infrastructure has been crucial in its transformation, with improvements to rooms and care spaces that have enhanced the center's accessibility, safety, and functionality.
