The Regional Federation of Neighborhood Associations of Madrid has conveyed the concerns of residents in Conde de Casal, Avenida del Mediterráneo, and adjacent streets, who complain of “deafening noise at odd hours” and a lack of information regarding safety measures, vibration levels, building impacts, and emergency plans.
While residents acknowledge the importance of improving the public transport network, they deem the lack of clear and transparent communication with affected residents during the works “unacceptable.”
At a meeting held on April 21, Retiro residents reported serious incidents in residential buildings, including debris falling after strong vibration episodes. Some community associations had to install protective netting at their own expense.
On May 2, the works caused a gas pipe to rupture, leading to a leak. Residents lament that only those who inquired were told to close their windows, with no prior warning or information about the risks.
“"Noise levels exceed permitted limits, a situation confirmed by the Municipal Police. However, the complaints filed have received no response."
Those affected demand that nighttime rest be respected between 11:00 PM and 8:00 AM, as the works, they claim, run from 7:00 AM to 1:00 AM.
Residents also warn of increased insecurity due to poor lighting and the creation of narrow corridors between fences, leading to areas with low visibility. Robberies have already occurred at these points, heightening fear among elderly people and residents with reduced mobility.
The construction has resulted in the loss of approximately 135 parking spaces, including those reserved for people with disabilities, in addition to traffic cuts, impacts on the M-30, and difficulties accessing homes and businesses.
Residents have agreed to request formal meetings with the Community of Madrid and the City Council, send a letter to the Ombudsman, request a labor inspection, and participate in the next Retiro District Plenary Session. They also demand a monitoring committee with neighborhood participation, access to topographic and vibration measurements taken in buildings, information on safety thresholds, and an updated work schedule.
“"These will be a few months that we have to endure, although the final result will be very positive."
The Minister of Housing, Transport and Infrastructure has apologized for the inconvenience but defended the necessity of the works, stating they will improve the city and that the Community adheres to the schedule authorized by the Madrid City Council.
