Residents of Torrejón de Ardoz can now access the Virtual Tax Office, which allows them to perform numerous tax and administrative procedures without needing to visit municipal offices. The tool, available since last June, has already registered 180,000 queries and aims to save time, reduce travel, and simplify procedures for fulfilling tax obligations.
Through this digital platform, accessible from computers, tablets, or mobile phones, citizens can obtain payment documents, subscribe to the monthly payment system in eight installments (PM8), set up direct debit for taxes, check pending receipts, obtain certificates of tax compliance with the municipal treasury, and even automatically request tax deferrals.
The mayor, Alejandro Navarro Prieto, and the Councilor for Finance and Heritage, Marcos López, have announced the initiative, highlighting that it facilitates citizens' interaction with the municipal administration at any time and from anywhere. The platform also allows for updating personal data and subscribing to receive municipal notifications.
For those who prefer in-person assistance, the City Council maintains its services at the Tax Area, located at Plaza Mayor, 1. The office hours are Monday to Friday, from 8:30 AM to 2:00 PM, and on Thursdays also from 4:30 PM to 7:30 PM. The information phone number is +34 91 678 95 00.
