Tanker trucks, provided by Canal de Isabel II, have started arriving at the Municipal Boards of Districts II, III, and IV of Alcalá de Henares, where water is already being distributed to residents. The deployment is expected to be completed shortly with the arrival of an additional truck to District V.
The City Council has asked residents to bring their own containers to the distribution points and to follow municipal service instructions to ensure an orderly process. Furthermore, bottled water supply has been reinforced with a truck carrying 10 pallets of bottles (800 units of 5 liters) and two additional vans with 6 more pallets, extending coverage to affected neighborhoods. District I will be supplied exclusively with bottled water, managed from its municipal board.
The City Council urges residents to bring their own containers and not to travel to these points until the arrival of the vehicles is officially confirmed, in order to avoid unnecessary crowds.
Priority in supply has been given to health centers, nursing homes, educational centers, and infant schools, aiming to protect the most vulnerable groups. Measures have also been implemented in municipal facilities: public sports centers will not be able to use showers or water-related services this afternoon, and clubs and users have been advised to postpone their sports activities.
The crisis committee of the Alcalá de Henares City Council, chaired by Mayor Judith Piquet, met on the morning of Tuesday, April 14, to assess the situation. Although the general supply system fault has been repaired, the city experienced service interruptions for several hours. The City Council will continue to inform citizens through its official channels about any developments and requests maximum cooperation and responsible water use.
