The police union states that the deficiencies in the air conditioning system have persisted since 2023, causing high temperatures, especially in the Citizen Services and Complaints Office (ODAC). CEP had already reported the situation three years ago requesting repairs.
According to the organization, in 2025 the Superior Police Headquarters of Madrid acknowledged the need for intervention from central services. In February of this year, the maintenance company detected faults such as circuit leaks and failures in compressors and electronic boards.
CEP estimates the repair cost at around 54,000 euros and criticizes that, despite knowing the problem and the cost, the definitive action has not been taken. The union calls for temporary measures to improve working and public service conditions.
The organization extends its criticism to the Government Delegation in Madrid for not using its "institutional weight" to push for a solution with the Directorate General of the Police and the Ministry of the Interior.
CEP emphasizes the importance of acting in a facility of this size, recalling that Móstoles has nearly 215,000 inhabitants and the police station is crucial for security.
In 2025, 8,151 criminal offenses were recorded in the police station's jurisdiction, and in the first quarter of 2026, crime increased by 8.6 percent. The union points out that this affects users who must go to the station to file complaints, impacting both officers and victims of crimes.
The union considers it "unacceptable" that the problem persists after three years of complaints and demands immediate action, implementing provisional measures while the definitive repair is carried out.
