This prestigious award, granted by the specialized publication Gaceta Médica and the Chair of Innovation and Health Management of the Rey Juan Carlos University, evaluates healthcare excellence through the Patient Care Quality Index (ICAP). In this edition, two other Madrid centers, the Brújula Health Center in Torrejón de Ardoz and the Puerta de Madrid Health Center in Alcalá de Henares, were also among the five finalists.
The Los Alpes Health Center thus adds its fourth BiC Award, following those obtained in 2017, 2021, and 2023, the year it also received the additional BiC 5 Stars recognition for repeating as winner in a short period.
The center's management team collected the award on November 11 at a gala held at the Palacio de la Magdalena in Santander. At the event, the Community of Madrid received a total of 15 BiC Awards. María del Mar Jódar, head of the User Care Unit; Lourdes Butanes, nursing manager; and Mariló Martín, director of the health center, received the diploma and trophy from Antonio Aguilar Sea, representative of the East Assistance Directorate of Primary Care.
“"Behind quality there are not only numbers, indicators, or results: there are committed people"
The center's director, Mariló Martín, highlighted the distinction as a reflection of teamwork and thanked the work of all Los Alpes professionals. She extended congratulations to other health centers working to improve healthcare quality and to the finalist centers. She emphasized that daily work consists of improving patients' health, and that the award recognizes past work, current commitment, and motivates continued efforts for the best future healthcare.
